We hadn't heard what was going to be done about the brickwork at the back of the house since we first emailed Allcastle. Yesterday we received the invoice for the next payment for completion of the roof and brickwork. We found this very annoying, as to us the brickwork is not finished. We spoke to Allcastle expressing our disappointment that nobody had contacted us about how our issue with the brickwork was going to be resolved and yet they had sent the invoice requesting payment. We sent an email stating we would defer payment until the issue had been resolved.
The next day (today) we received an email stating that the brickwork would pulled down from above the LHS doors and the steel lintel raised to the same height as the Steel beam above the RHS doors. The brickwork would then be re-laid the same as above the RHS doors in soldier course.
We are now pleased that the matter will be resolved and the brickwork at the back of the house will look even.
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